"Excellent service, good prices, and Joe was awesome to deal with. The installers moved our furniture around and put everything back. Very friendly installers. I would recommend them and use them again in a heartbeat!"
- Steve Hudson
"Arsim Mulaj was very helpful and knowledgeable when it came to selecting a rug. He was professional, personable, and gave us a great deal too! I would gladly buy a rug from him again. This was overall an excellent experience and the rugs look even better at home than in the store."
"I purchased flooring from George at the Upper James Store last March 2018. When I thought there was a problem with the floor George put me in touch with the store Manager Garo who came out quickly to assess the problem. As it turned out it was NOT the flooring, but a leak caused by my dishwasher and my brand-new flooring needed to be replaced. I wanted the exact flooring and George and Garo went out of their way to ensure I received the same product even though it was discontinued and sent the same installer to reinstall the flooring. Overall my husband and I were extremely satisfied with the service we received from Alexanian's and I would recommend to anyone looking for flooring or carpeting to shop at Alexanian's. You won't be disappointed."
"We had an excellent experience with Alexanian’s Burlington, and we are using their services whenever we need them. Last year, we purchased engineered hardwood for our main floor and used their installation services, everything went smoothly from initial contact to finish. Recently, we needed California shutters for our bedroom and used their services again, Justin was great, very professional, the price was right, installer Bob was also amazing. The manager Ken is very knowledgeable and helpful. I would love to recommend them to anyone and will use them again in the future."
"Crystal was very helpful and knowledgeable in sharing what options we had for the selections available to us in choosing our new carpet. She gave us an opportunity to look through several rug types which narrowed down our search to the type of carpet and colour we liked. She found the carpet on their web site and then had the carpet sent from another location. When we got it home it suited our room perfectly. Tyson the store manager was also very good in assisting us with looking at other rugs which allowed us to confirm our choice was the correct one. We are thrilled with our choice and the positive experience we had working with the staff at the store."
"Two word: professional and experienced. The results clearly prove it. Suresh assisted us in-store, took the measurements, and even gave us some of the samples to take home when deciding on which colours would go best with our stairs (4 sets of them in total). His expertise and advice were much appreciated! He showed up the various types of carpeting for the stairs, distinguished between colours, fabrics and materials. His quote was on point; he promptly followed up with any clarifications we had and ensured we were nothing but well-satisfied from beginning to end. Henry was a gem all on his own: it was clear he had experience installing the carpeting on stairs... He finished everything in record time it seemed and ensured the place was cleaned up and vacuumed before he left. Great service! Would recommend to friends and relatives. We love our stairs! Now the wood is protected, and we can easily go up and down without worrying over safety and sudden slips. Thank you, Alexanian!"