The Steps We're Taking to Deal With COVID-19

Temporary Store Closures

As we all continue to monitor the novel coronavirus (COVID-19) situation very closely, we wanted to reach out and share that Alexanian Carpet & Flooring has made the difficult decision to temporarily close all of our retail stores as of Monday, March 23rd until further notice.

The health and well-being of our associates and communities is our top priority and we will continue to take care of our employees and their families. While this remains a challenging time for us all, we would like to thank our store associates who have served our clients over the past few weeks.

As the COVID-19 situation continues to evolve, we will ensure we align with the guidance provided by public health and government organizations.

Online Shopping

We still want to help you make your home look great! We will continue to have our Web Store fully operational!

  1. Schedule a Free Shop-at-Home appointment. Let our showroom come to you, an associate will arrive at your home with pre-selected samples! This can be pre-scheduled now for a later date.

  2. Browse our online catalog. We will continue to ship goods to our customers, please note our In-Store Pick-up option must be prescheduled. Contact: 1-866-878-2525 (Monday-Friday 9AM-5PM EST)

  3. Existing Client Customer Service
    Please email with any inquiries related to new or existing orders.

How to Contact Us

We are always available to help you via email: Toll Free at: 1-866-878-2525 (Monday-Friday 9AM-5PM EST)

Employees who have chosen to do so are working from home, therefore we are operating with a reduced amount of staff and apologize for any inconvenience this may cause as you may experience a longer than usual response time.

Safe Delivery Options

Option 1:
Home Delivery, no need to enter a store – shop online and have it delivered right to your door!

Option 2:
In-Store Pick-up, no need to enter the store – your order will be waiting for you to drive up! Our associates will ensure to keep a safe distance and bring your product to your vehicle. Please contact 1-866-878-2525 (Monday-Friday 9AM-5PM EST) to pre-schedule.

Thank you for assisting us in keeping everyone safe!