I would highly recommend Alexanians - Upper James, Hamilton location.
Their prices were competitive. They even beat the cost of some more "discount" stores and the quality of product was excellent. The staff were helpful and knowledgeable. Even the install went very smooth and was completed in the timely manner.  I cannot say enough good things about this location!

Entering Alexanian on Upper James we met Sammy Turkoz. Sammy went above and beyond to help us. What I appreciated the most was that he gave us time and space to look and to decide. When asked he was alway there with the right information and advise. I can trust him through the whole process from purchasing, ordering and installing. Sammy was always very honest about the availability and time lines. No false promises were made. We purchased and installed vynil plank flooring over out existing tile floors. We are very happy with the quality of the product and the professional way it was installed. Sammy was always available throughout the whole process. Thank you Sammy for everything.

We are very pleased with our new carpet and California shutters. All seem of high quality and complete the facelift of our home. Mimmo was very helpful and knowledgeable of all the products. The installers were timely, neat and polite. They provided additional al information about the products as well, including cleaning tips. We would highly recommend Alexanians

RESPONSE

Thank you for your great review of sales professional Mimmo at our Hamilton Upper James St. location. We're pleased to hear that you are so happy with your new carpet and California shutters, and the look they provide for your home. We appreciate your recommendation, along with you taking the time to post your review. I will be sure to pass along your kind words to both Mimmo and the installers. Sincerely, Wendy Alexanian

We recently purchased high quality carpet for our staircase from Alexanian Carpet and Flooring at a reasonable cost. Our Customer Service Representative, Jeff Swayze was excellent. He is very knowledgeable with different types of flooring and offered us great suggestions. Our carpet order was processed quickly and we were contacted right away to set a date for installation. Mike the installer is also very skilled and very efficient in installing the carpet. Our staircase looks beautiful and we are planning to get flooring for our basement in the near future from Alexanian. We are so very pleased with their customer service!

Excellent service and follow through. Garo the manager was very energetic and very polite and professional. I’m telling all my friends to visit him.

Great customer service. Competitive prices. Quick install date. New flooring looks BEAUTIFUL!!

RESPONSE:

Thank you Erin, we're happy to hear that you were pleased with everything from great pricing and quick service to your newly installed beautiful floors. I will pass along your wonderful review to our Hamilton Mountain store team and trust you're enjoying your new flooring:)
Sincerely, Wendy Alexanian

The staff at Alexanian' s on Upper James are always welcoming and friendly. Garo Magakian always greets you with a smile and a feeling of being welcomed into a family. They are very knowledgeable about their inventory. There is true kindness and a strength of support for their local community.

RESPONSE:

Thank you Lisa for your wonderful review of manager Garo and the team at our Hamilton Upper James St. store. You have provided us with the best compliment, as our goal is not just about selling a flooring product, it's about exceptional service and ensuring our customers feel comfortable and welcome. Your kind words mean a great deal and I know everyone including Garo will be thrilled to read your comments.
Sincerely, Wendy Alexanian

I needed a carpet for the basement. I experienced great service from the sales staff as well as the installers. They offered excellent advice as to the type and quality of carpeting that would best fit my needs. The have a large selection. The price was excellent. This the second time we bought carpet from them.

RESPONSE:

Thank you Denise for posting your great 5-Star review of Alexanian Upper James St. location. We're happy to hear that you had a great experience with our sales professionals and installation team. We trust you'll enjoying your new basement carpeting for a long time and appreciate your repeat business:)
Sincerely, Wendy Alexanian

Just bought a beautiful English Manor area rug. Great service! Super helpful staff! A real joy to have the perfect carpet for our home at a really good price!

RESPONSE:

Thank you Nancy for your lovely review of the team at our Hamilton Mountain location. The "English Manor" New Zealand Wool area rug is a beauty and will add such warmth to your home this holiday season. Please send us some photos of it in place ... I bet it looks gorgeous! I will be sure to pass along your kind comments and trust you'll enjoy this new addition to your home:) Sincerely, Wendy Alexanian