Condo Flooring in Living/Dining Rooms and Gallery
L.P. North York Toronto ON -
From the start of my project to the end, my experience with Frank M. of Alexanian on Dufferin, Toronto, has been very satisfactory and enjoyable. Frank was very helpful in my choosing engineered hardwood floors and tiles for my gallery area as I live in a condominium with rules and regulations. The installers, Hakan and his partner were very respectful and excellent craftsmen. As a result I will not hesitate to return to purchase area rugs from Alexanian.
Amazing Shop At Home Service at Alexanian Carpet and Flooring
Susan Toronto, ON -
We recently purchased carpet from the Dufferin store for our upstairs bedrooms. Frank was extremely helpful. As I was unable to go to the store, he brought a number of samples to choose from and assisted us in selecting the one that suited our purpose. In addition, the installers were pleasant, efficient and worked quickly. We will use them again.
Amazing Service Having My Wall to Wall Bedroom Carpet Installed
H.M. North York Toronto, ON -
I recently had new wall to wall carpet installed in a very large bedroom containing a lot of big furniture which had to be moved. I also had a hall and 2 sets of stairs with the spindles done. Both jobs were quite difficult and time consuming. Frank was instrumental in helping me make the right choice and allowed me to bring some sizable samples home to help chose. He came to measure on a stormy night and was professional and accommodating. I am very happy with the finished work. The installers worked very hard and had 2 long 9 hour days. They cleaned up afterwards. Now I feel as though I am walking on a cloud! Thank you Alexanian.
Excellent Customer Service
H.L. Toronto ON -
The new manager Frank is very knowledgeable about the products offered and is very customer service oriented. I was surprised because I wasn't even buying anything. Not pushy. Very friendly. Definitely would recommend a visit if you're shopping for flooring.
Excellent Tile Installation
M.A. North York ON -
Very good attention, very friendly i buy ceramic for my kitchen and the sale very good product. The installer are professional and they now his job, i will extremely recommend this store!!!!
Helped Us Choose the Right Carpet
S.K. Toronto ON -
From Wally, our salesman, to the service department and the installation team. Thank you. Thank you for helping us choose the right carpet for us Thank you for your ease in setting up our installation date. Thank you Emrah and partner (I'm sorry I didn't get his name) our installers, you were both polite and professional from start to finish. You all made this experience an easy one for us.
EXCELLENT SERVICE, EXCELLENT FLOORING INSTALLATION
Janie, Toronto ON -
Excellent service; excellent installation - a pleasure from start to finish. Their selection of flooring was pretty broad and we found exactly what we were looking for. Frank was very patient and made sure we were comfortable, and that all our questions were answered, and prices were very competitive. Installation took place when promised, and Hakan did a terrific job. Everyone we encountered made us feel like we were dealing with a friend or with family.
AN ABSOLUTE PLEASURE AT ALEXANIAN DUFFERIN STORE
Steve, Toronto ON -
I can honestly say that dealing with all the people at this Alexanian carpet location at 4884 Dufferin street is an absolute pleasure. I have ordered on two separate occasions from this location and I have been happy with level of service, product and speed to which I received my product. Frank, the store manager I believe, is honest, upfront and extremely helpful. He even accommodated a request to return my old carpet, after his delivery people removed it from my house, at my request, after my wife and I changed our minds about throwing it out. I would encourage anyone to shop this location.
Definitely Recommend Alexanian on Dufferin
Lawrence Redevelopment, Toronto ON -
I have purchased carpets from other retailers on a few occasions and after dealing with Frank, I will definitely recommend Alexanian on Dufferin. Frank was very helpful, patient and was not pushy, made the purchase pleasant. He was available for any questions prior to the purchase and even after the installation. Thank you Frank.
Quality Flooring & Great Selection
Gregory, Toronto ON -
Great selection. Good pricing. Helpful staff. Have bought here twice. They do quality work.
LOVE OUR WINDOW SHUTTERS & EXCELLENT PRICING
Sonu, Toronto ON -
It was a pleasure dealing with Frank and his team. We ordered shutters and Frank was very honest and went above and beyond to take care of our needs. He followed up with any questions we had, and the service was very prompt and the pricing was excellent. We will definitely be reaching out to Frank when we have additional projects for the home.
GRATEFUL FOR DONATED CARPET SAMPLES AT OUR SCHOOL
Nora, Toronto ON -
Reached out to the company regarding carpet samples for a school. They responded promptly to my email and phone call. Their service and kindness was much appreciated. Thank you to Alexanian Floor and Carpeting, in particular Frank the manager for organizing!
CUSTOMER SERVICE AT ITS BEST
G.S. Toronto ON -
This past June we decided to replace the upstairs carpeting (over 1,000 sqft) and the basement carpet with laminate flooring. We went to several stores and got three quotes. We selected Alexanian on Dufferin; primarily because of the very patient and professional approach of Frank Mikalian, the store manager. Frank patiently worked with us to find the best possible fit both for the upstairs carpeting and the basement flooring. He offered several options and explained the pro-s and con-s for each. His final quote wasn't necessarily the cheapest but we believed it represented the best value. Frank's contractors arrived on time and worked fast and very clean. We were pleasantly surprised to see how nicely they cleaned up after themselves. Frank checked in every day and was on top of everything during installation. The upstairs was finished in late June and it looks perfect. The basement flooring was finished in August. Recently we noticed that a few boards started to buckle... We called Frank who sent the same installers back the next day (!) and they fixed it all - 5 hours of work that we did not pay for! This is customer service at its best!!! We highly recommend Alexanian and Frank Mikalian to anyone with any flooring needs. You will not be disappointed!
First Class Installers & Knowledgeable Sales Manager
Anne, Toronto ON -
Just purchased carpet, shutters, sun shades and flooring from Frank. His team of installers are first class and Frank is very knowledgeable and was a big help in making decisions on what products were best for me. Highly recommend Frank and his team if you are updating your home. Anne
Went Above & Beyond ... Perfect Hardwood Floors
M.L., North York ON -
I am not one to write a review but I feel I have to share my experience of the outstanding service I received from the store Manager, Frank Mikalian at Alexanian Carpet. From the initial meeting, Frank was professional, friendly, helpful and very knowledgable. He went above and beyond of his job requirements to make sure I was happy. I have dealt with many contractors before and this was the first time I was pleasantly surprised of the whole experience. His team of installers were great, they started and finished on schedule, didn't take breaks and helped me out when I asked for help. The installation of the hardwood was perfect. I can't say enough about how happy I was with the whole experience.