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A.P. Mississauga ON -Suresh @ Alexanian's Dundas location was amazing!!We bought a carpet from this Alexanian location, and our CSR was Suresh. When we were at the showroom we picked out a couple of carpets. One was an area rug and the other was broadloom for our stairs. I was not sure about the colours of the area rug, even after we purchased it. Suresh said that he would be coming by to measure our stairs, and would have a look at the colours in our living room. We were given the carpet swatches for the broadloom as well to ensure the correct shade of beige for our interior. Sure enough, when he came he to measure our stairs, he reaffirmed that the colours in the bought area rug were wrong. When he got back to the showroom, he found a rug that would better fit our colours and changed our order by refunding us so we could repurchase the correct one. He also reassured us that if the carpet was still not correct upon delivery than they would have no issue in taking it back. When we got our carpets, they were perfect ...
Paul, Whitby ON -
The service and price were the best. My wife and I shopped around a lot before we went with Alexanian. Joe was the best and the install team was great. I would recommend Joe and Alexanian to everyone.
Kelly, Ottawa ON -
Great service and installation. Karl was able to help us find something suitable/affordable for the basement of our new house and was able to accommodate our tight deadline to have it put it. The installers were on time, quick, clean and the end result is as good as we'd hoped.
L.S. Hamilton, ON -
My husband and I went to Alexanians for a new rug for the room that we all spend the most time in - our main floor living room - and as soon as we walked in, we were warmly greeted, and asked what we were looking for. Of course, we had a vague idea, but we just wanted to look and see, and get ideas… and were directed to the appropriate racks and then left alone to browse, and narrow down our choices, until we finally settled on THE ONE. We really appreciated that no-pressure, friendly experience. Duncan’s communication was open and he made the transaction very easy. Now we have a beautiful rug that has given our home a beautiful refreshing facelift. I definitely recommend investing in the flooring from Alexanian’s, Duncan understand what makes amazing customer service, and we’ll be heading there again when it’s time to do the next part of the house! Thanks so much to Duncan and the team.
Nicholas, St. Catharines ON -
Great experience! Said really knows his stuff and he made the whole process smooth and hassle free!