HomeStars • Google • Testimonials
Janie, Toronto ON -
Excellent service; excellent installation - a pleasure from start to finish. Their selection of flooring was pretty broad and we found exactly what we were looking for. Frank was very patient and made sure we were comfortable, and that all our questions were answered, and prices were very competitive. Installation took place when promised, and Hakan did a terrific job. Everyone we encountered made us feel like we were dealing with a friend or with family.
Emma, Whitby ON -
We first changed some flooring in our home about 6 months ago, we got lucky and got to work with Shant. He and his team are incredible. Personable, professional, honest and open to discussion, opinions and mind changes. We have now continued to go back to Shant and his team for any flooring need, as well as adding shutters to our windows within our home. Shant makes sure we are looked after and that the quality of work is where it should be. I couldn’t recommend this team enough - amazing.
Clark, Sudbury, ON -
Thank you very much for the beautiful rug. I was especially impressed with the time that you took to send us the extra photos of the rug prior to shipping to ensure that the colour was what we were expecting. I would certainly not hesitate to recommend your company to friends.
Marnie, Ottawa ON -
We visited about 10 flooring stores to find the perfect luxury vinyl for our new home. We found that other stores had either a pushy salesperson or someone knowledgeable about product but not about customer service. We were so glad when we finally went to Alexanians (on Merivale. We didn't love our experience at the other location.) We were fortunate to meet with JOHN H., who is EXCEPTIONAL at his job. He's patient, knowledgeable, thorough, punctual without ever being pushy. He communicates well and is dedicated to customer satisfaction. He completely understood our needs and quickly found the product we wanted, got it ordered and set up the job. He even helped us with an excellent carpet suggestion, which we were stuck on. John's measurements were far more precise than any of the other flooring stores whom we had to compare to. The carpet installation was fantastic. We had a tricky, floating staircase, and the team didn't have any challenges with it. Pros! While there was a minor issue with the vinyl installation, the team was quick to identify the issue, suggest a remedy to Alexanians' manager, who quickly put the wheels in motion to get the issue fixed. All done now! Thank you!
Phil, Hamilton ON -
Vast knowledge and Outstanding Service!